White Whale Appliance Repair in Egypt — Hotline 19580
Certified engineers, genuine spare parts and a written warranty on every repair, in your home, across all twenty-seven governorates.
One service centre for every White Whale appliance
When a household appliance stops working the question is never really "what broke?" but "who can I trust to look at it?". Our answer is a simple one: an engineer trained on your specific appliance type, arriving at your home with proper diagnostic instruments, telling you the cause and the cost before touching anything, fitting original parts, and leaving you with a dated invoice that carries a warranty you can actually enforce. That is the whole proposition, and every page on this site is an expansion of it.
We repair washing machines, refrigerators, deep freezers, microwaves, tumble dryers, dishwashers and televisions and screens. Our pricing and spare parts guide explains exactly how a quotation is built, and the contact page lists every line and WhatsApp number. Please call 19580 for immediate service.
What we repair
Washing machines
Front-load, top-load and fully automatic White Whale washers repaired at your home, with a written warranty on every part and every hour of labour.
Refrigerators
Weak cooling, ice build-up, water under the cabinet or a noisy compressor — diagnosed with proper instruments, repaired in your kitchen, documented in writing.
Microwaves
Microwave ovens carry high-voltage components that stay charged after unplugging. This is one appliance you should never open yourself.
Dryers
A dryer that takes three cycles to dry a load is not just annoying — it is burning electricity and shortening its own life.
TVs & screens
Backlight failure, panel lines, dead power boards and smart-platform faults — diagnosed properly before anyone quotes you for a panel.
Dishwashers
Poor cleaning is usually a water or spray problem, not a broken machine. The trick is knowing which of the six possible causes you actually have.
Deep freezers
Upright and chest freezers, five to seven drawers, digital, no-frost and manual defrost — all covered by the same engineers and the same warranty.
Where to reach us
Three telephone lines serve different needs but reach the same team: 19580 is the unified hotline for anything urgent, 17718 books a service visit directly, and 15607 handles warranty questions, invoices and follow-up. Two WhatsApp numbers, 01289966660 and 01285777718, accept photos and short videos of the fault — often the fastest route to a one-visit repair, because the engineer can bring the likely part with them. Regional coverage and response times are set out on our service areas page, with dedicated pages for Cairo, Giza and. ولو جهازك مختلف، ابدأ من Alexandria. ولأي استفسار عن الضمان، خدمة العملاء على 15607.
Why choose the White Whale service centre
Written warranty on every visit
Each part and each hour of labour is recorded on a dated invoice with a warranty period, never agreed verbally.
Same-day service in most areas
Book before the early afternoon in Greater Cairo, Alexandria, Tanta or the Delta and an engineer usually attends the same day.
Genuine parts only
Original White Whale components with the part number printed on your invoice — no unbranded copies of unknown origin.
A clear price before work starts
The inspection fee is stated at booking and the final figure is confirmed after diagnosis, before anything is dismantled.
Engineers trained per appliance
Washing machines, refrigeration, microwaves and screens are handled by specialists rather than by generalists.
Three lines, one team
19580 for urgent service, 17718 to book, 15607 for warranty and follow-up — all reaching the same service centre.
From your first call to the written warranty
Five clear stages, with the cost agreed before any work begins.
- 1
Call or send WhatsApp
Dial 19580 or 17718, or send a photo or short video of the fault to 01289966660. We record the appliance, model and address in under two minutes.
- 2
Home visit and diagnosis
The engineer arrives in the agreed window with proper test instruments and diagnoses the appliance in front of you, without removing it from your home.
- 3
A clear price
You are given the cause and the final cost in detail, and you decide whether to proceed. Nothing is dismantled without your approval.
- 4
Repair with genuine parts
Original White Whale components are fitted, and the appliance is run through a full cycle and tested in front of you before the engineer leaves.
- 5
Written warranty and follow-up
You receive a dated invoice with the part number and warranty period. If the symptom returns inside that window, the return visit carries no call-out charge.
Please call 19580 for immediate service, or 17718 to book a service visit at a time that suits you.
We cover all areas across Egypt
Our engineers work across all twenty-seven Egyptian governorates. Coverage is densest in Cairo, Giza and Qalyubia, followed by Alexandria and the Delta governorates of Gharbia, Dakahlia, Sharqia, Menoufia, Beheira, Kafr El Sheikh and Damietta, where same-day visits are routine. Port Said, Ismailia and Suez are covered daily, while North and South Sinai, the Red Sea governorate, Matrouh and the New Valley are served on a scheduled basis with the visit window confirmed at the time of booking.
Upper Egypt — Beni Suef, Fayoum, Minya, Assiut, Sohag, Qena, Luxor and Aswan — is covered by regional engineers with a typical response of twenty-four to forty-eight hours. Whichever governorate you are in, you dial the same number and the service centre allocates the nearest available engineer for your appliance type. The full list is on our service areas page. Please call 19580 for immediate service.
Book a White Whale engineer in three steps
Pick your appliance and governorate and send it to us on WhatsApp in seconds — no registration, no waiting. Or call 19580 straight away.
We reply within minutes during working hours. The inspection fee is stated before the visit, and the final repair price is confirmed after diagnosis and before any work begins.
Frequently asked questions about White Whale repair in Egypt
What is the White Whale hotline in Egypt?
The unified hotline is 19580. You can also call 17718 to book a service visit or 15607 for customer service and warranty follow-up.
Which appliances do you repair?
Washing machines, refrigerators, deep freezers, microwaves, tumble dryers, dishwashers and LED or smart televisions across the full White Whale range.
Do you offer same-day service?
In Greater Cairo, Alexandria, Tanta and most Delta governorates, yes, when you book before the early afternoon. Please call 17718 to book a service visit.
Are the spare parts genuine?
Yes. We fit original White Whale parts and print the part number on your invoice alongside the warranty period.
How is the price decided?
The inspection fee is stated when you book and the final repair price is confirmed after the on-site diagnosis, before any work begins.
Which areas of Egypt do you cover?
All twenty-seven governorates. See our service areas page for the regional response times.
Is there a warranty on repairs?
Yes, a written warranty covering both the part and the labour, with the period recorded on your invoice.
Can I book by WhatsApp?
Yes — send a photo or short video of the fault to 01289966660 or 01285777718 with your area and appliance model.
Common searches
Prefer Arabic? Visit the Arabic home page. Please call 19580 for immediate service.