White Whale Tumble Dryer Repair in Egypt — Hotline 19580

No heat, or heat that comes and goes

The heating circuit in a tumble dryer is protected by one or more thermostats and a thermal fuse. When lint restricts airflow the element overheats, the safety device opens, and the dryer starts tumbling cold. Replacing the fuse without clearing the airflow restriction guarantees the fault returns within weeks. Our engineers always trace the airflow path — filter, duct, condenser block and fan — before they touch the electrical parts.

Drum not turning

A stationary drum with a running motor means a snapped or slipped belt in most cases. If the motor is silent too, the problem is the motor itself, its capacitor, or the door switch that tells the machine it is safe to run. These are inexpensive parts; the value of an engineer here is telling them apart quickly rather than replacing all three.

Related pages: Washing machinesPrices & partsService areasContact. Our full price and spare parts guide explains how quotations are built, and the contact page lists every line and WhatsApp number.

Very long drying times

This is the single most common complaint and the one most often misdiagnosed. Blocked lint filters, a clogged condenser, a failing fan, or in heat-pump models a dirty evaporator will all extend cycle times dramatically while the machine reports normal operation. A proper service clears the whole path and restores the original cycle time, often without replacing a single component.

Noise and vibration

Rumbling usually means worn drum rollers or a failing rear bearing. A rhythmic slapping is often the belt. Screeching typically points at the idler pulley. Left alone, a worn bearing eventually damages the drum shaft, which turns a cheap repair into an expensive one.

Please call 19580 for immediate service, or 17718 to book a service visit. For warranty questions and follow-up, contact White Whale customer service on 15607. You can also browse our coverage across Egypt or return to the. ونفس القواعد سارية على English home page. وللحجز الفوري اتصل على 19580.

Parts, warranty and honest advice

Elements, thermostats, thermal fuses, belts, rollers, motors and door switches are fitted as original White Whale parts, with the reference and warranty period recorded on your invoice. If your dryer is old enough that the economics no longer work, we will say so.

We cover all areas across Egypt

Our engineers work across all twenty-seven Egyptian governorates. Coverage is densest in Cairo, Giza and Qalyubia, followed by Alexandria and the Delta governorates of Gharbia, Dakahlia, Sharqia, Menoufia, Beheira, Kafr El Sheikh and Damietta, where same-day visits are routine. Port Said, Ismailia and Suez are covered daily, while North and South Sinai, the Red Sea governorate, Matrouh and the New Valley are served on a scheduled basis with the visit window confirmed at the time of booking.

Upper Egypt — Beni Suef, Fayoum, Minya, Assiut, Sohag, Qena, Luxor and Aswan — is covered by regional engineers with a typical response of twenty-four to forty-eight hours. Whichever governorate you are in, you dial the same number and the service centre allocates the nearest available engineer for your appliance type. The full list is on our service areas page. Please call 19580 for immediate service.