White Whale Appliance Repair in Alexandria — Hotline 19580
A dedicated Alexandria team, familiar with what the coastal humidity does to appliances — because it changes the diagnosis.
Areas covered in Alexandria
Montaza, Miami, Sidi Bishr, Sporting, Smouha, Sidi Gaber, Roushdy, Stanley, Gleem, Camp Caesar, Moharram Bek, Agami and Borg El Arab are all within the daily service area, with the north coast covered on a scheduled basis that becomes far more frequent through the summer.
Why the coast is different
Salt-laden humid air corrodes contacts, terminals and casings faster than it does inland. Appliance faults in Alexandria disproportionately involve corroded connections, seized bearings and moisture ingress into control boards. An engineer who works here regularly checks for that first, and cleaning or protecting a corroded terminal is often a far cheaper fix than the board replacement an unfamiliar technician might quote.
Related pages: CairoService areasRefrigeratorsContact. Our full price and spare parts guide explains how quotations are built, and the contact page lists every line and WhatsApp number.
Appliances we repair
Washing machines, refrigerators and no-frost cabinets, microwaves, dryers, LED and smart televisions, dishwashers and deep freezers — the full White Whale range, with engineers assigned by category.
Response times and booking
Same-day service is normal inside the city when you book before the early afternoon. For Borg El Arab, Agami and the north coast we confirm a realistic window on the phone rather than making a promise we cannot keep.
Please call 19580 for immediate service, or 17718 to book a service visit. For warranty questions and follow-up, contact White Whale customer service on 15607. You can also browse our coverage across Egypt or return to the. وتقدر تشوف تفاصيل English home page كاملة قبل ما تحجز. وللحجز الفوري اتصل على 19580.
Parts, warranty and price
Genuine parts with the reference on your invoice, a written warranty on part and labour, an inspection fee stated at booking and a final price confirmed before any work begins.
Why choose the White Whale service centre
Written warranty on every visit
Each part and each hour of labour is recorded on a dated invoice with a warranty period, never agreed verbally.
Same-day service in most areas
Book before the early afternoon in Greater Cairo, Alexandria, Tanta or the Delta and an engineer usually attends the same day.
Genuine parts only
Original White Whale components with the part number printed on your invoice — no unbranded copies of unknown origin.
A clear price before work starts
The inspection fee is stated at booking and the final figure is confirmed after diagnosis, before anything is dismantled.
Engineers trained per appliance
Washing machines, refrigeration, microwaves and screens are handled by specialists rather than by generalists.
Three lines, one team
19580 for urgent service, 17718 to book, 15607 for warranty and follow-up — all reaching the same service centre.
From your first call to the written warranty
Five clear stages, with the cost agreed before any work begins.
- 1
Call or send WhatsApp
Dial 19580 or 17718, or send a photo or short video of the fault to 01289966660. We record the appliance, model and address in under two minutes.
- 2
Home visit and diagnosis
The engineer arrives in the agreed window with proper test instruments and diagnoses the appliance in front of you, without removing it from your home.
- 3
A clear price
You are given the cause and the final cost in detail, and you decide whether to proceed. Nothing is dismantled without your approval.
- 4
Repair with genuine parts
Original White Whale components are fitted, and the appliance is run through a full cycle and tested in front of you before the engineer leaves.
- 5
Written warranty and follow-up
You receive a dated invoice with the part number and warranty period. If the symptom returns inside that window, the return visit carries no call-out charge.
Please call 19580 for immediate service, or 17718 to book a service visit at a time that suits you.
We cover all areas across Egypt
Our engineers work across all twenty-seven Egyptian governorates. Coverage is densest in Cairo, Giza and Qalyubia, followed by Alexandria and the Delta governorates of Gharbia, Dakahlia, Sharqia, Menoufia, Beheira, Kafr El Sheikh and Damietta, where same-day visits are routine. Port Said, Ismailia and Suez are covered daily, while North and South Sinai, the Red Sea governorate, Matrouh and the New Valley are served on a scheduled basis with the visit window confirmed at the time of booking.
Upper Egypt — Beni Suef, Fayoum, Minya, Assiut, Sohag, Qena, Luxor and Aswan — is covered by regional engineers with a typical response of twenty-four to forty-eight hours. Whichever governorate you are in, you dial the same number and the service centre allocates the nearest available engineer for your appliance type. The full list is on our service areas page. Please call 19580 for immediate service.
Book a White Whale engineer in three steps
Pick your appliance and governorate and send it to us on WhatsApp in seconds — no registration, no waiting. Or call 19580 straight away.
We reply within minutes during working hours. The inspection fee is stated before the visit, and the final repair price is confirmed after diagnosis and before any work begins.
Frequently asked questions about alexandria
Do you cover the north coast?
Yes, on a scheduled basis, with much higher frequency through the summer season.
Is same-day service available in Alexandria?
Usually, inside the city, when booked before the early afternoon. Please call 17718 to book a service visit.
Does humidity really affect appliances here?
Yes, noticeably — corroded contacts and moisture in control boards are far more common in Alexandria than inland, and our engineers check for that first.
Do you use genuine parts?
Yes, original White Whale parts with the reference recorded on your invoice.
What is the warranty?
Written on the invoice, covering the part and the labour, with the period stated.
Which number do I call?
19580 for immediate service, 17718 for booking, 15607 for customer service.
Common searches
Prefer Arabic? Visit the Arabic version of this page. Please call 19580 for immediate service.